top of page
  • What is family mediation?
    Family mediation helps resolve disagreements about children, finance or property following a family separation. An independent mediator helps you find solutions that work for you both. The mediator can explain how to make agreements legally binding, if this is needed. Participants are in control of final decisions and agreements and can seek legal advice.
  • What kind of disputes do you deal with?
    Family mediation is helpful for any difficulty or dispute relating to relationship or family separation. For example, sorting finances after separation or divorce; deciding arrangements for children; communication or other practical difficulties; child maintenance issues; help navigating through the divorce process, and more. Contact us if you're unsure. Who is family mediation for? - Separating couples, both married and unmarried - Different sex and same sex couples - Grandparents and extended family - Children, where age-appropriate and with parental consent
  • Who is family mediation for?
    - Separating couples, both married and unmarried - Different sex and same sex couples - Grandparents and extended family - Children, where age-appropriate and with parental consent
  • When can mediation be used?
    Anytime after a decision is made to separate. You might still be living under the same roof, or have finalised a divorce many years ago. It’s never too early or too late to get in touch and ask a question.
  • How does family mediation work?
    An independent mediator will use their skills and experience in communication and negotiation to help you both work through difficulties. They’ll also bring their legal knowledge into discussions where helpful. Your mediator will start by meeting each of you individually to understand where things stand and your aims for mediation. The mediator communicates between you both in a calm and understanding manner, and ensures you each make a free decision on any proposed agreements. Mediators will take the process at your pace, and you’ll always have time to reflect and take legal advice before making final decisions
  • Are agreements legally binding?
    Yes, if you want them to be. Your agreement can be submitted to court - your mediator will explain the process. If you’d prefer, you can keep your agreement flexible and informal.
  • Do I have to speak directly with the other person? Do you offer ‘shuttle’ mediation?
    You’ll only have joint video-calls with the other participant if you all agree. You can choose to have ‘shuttle mediation’, where you don’t see or hear the other person in the dispute, only the mediator. We always offer shuttle mediation and will discuss your requirements when we meet you at your individual meeting.
  • Where do I start?
    Ask us any questions you might have - we’re here to help. Once you decide to start mediation, book an individual meeting with a mediator (often called a ‘MIAM’). At your individual meeting, the mediator will get to know you, your situation and your aims. This meeting is confidential, so you can ask questions privately and share any concerns. The mediator will advise you on all options. After your individual meeting, the next step is usually for your mediator to contact the other person in the dispute to arrange an individual meeting for them.
  • How successful is mediation?
    Research by the Family Mediation Council (FMC) found mediation worked 70% of the time. Even when there hasn’t been a full agreement, mediation helps improve communication and gives a better understanding of each participant’s point of view.
  • Do you offer a free initial phone call?
    Yes - please get in touch with any queries you have, so you can make an informed choice about mediation and which service to use. We’re available on the phone during office hours, or you can email any questions to us. No question is too big or too small.
  • How much is family mediation?
    Mediation costs as little as £95 per person with Online Mediation. There’s currently a government grant available worth £500, for everyone mediating about children. You only pay for mediation sessions and any formal documentation that you ask the mediator to write. There’s no charge for enquiries, emails, phone calls, organising sessions, or other general support. We don’t offer Legal Aid funding, so you’d need to enquire elsewhere if you think you might qualify. Further information and example total costs are available here.
  • Is there financial help for family mediation?
    Yes, we can access the government’s Mediation Voucher scheme worth £500 - see below. Legal Aid may be available, depending on your financial situation. We don’t offer Legal Aid, so you’d need to enquire elsewhere. Search online for ‘Legal Aid family mediation’.
  • What is the Mediation Voucher funding?
    A government grant is available worth £500 towards mediation sessions for people discussing children. The Voucher is funded by the Ministry of Justice and we administer the scheme. The Voucher doesn’t cover the cost of your individual meeting (often called the ‘MIAM’).
  • Do your prices include VAT?
    No VAT is payable on our fees.The prices quoted are what you will pay.
bottom of page